I recently set up a issue tracking software called Eventum. Boy was it FUN! The 3 minute install took me about 4 1/2 hours. I had to upgrade mySql (actually I chose to when I started to get an unexpected error during the install – turns out my install was missing some dlls). That upgrade was a real pain in the butt… until it I got it right. It only took about 10 minutes once I figured out exactly what to do. Then Eventum only took about 10 minutes from that point. Here’s a gotcha in eventum though. The source of this information is here. I just removed that setting and POOF… everything worked.

From: Date: April 26 2007 11:41am
Subject: SUCCESS!! Eventum 2.0.1 Installation on WinXP/SP2+Apache-2.2.4+PHP-5.2.1+MySQL-5.0.37-nt community edition
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Hi all,

A Million Thanks to Gaetano Giunta for providing the "breakthrough" =
tip!!

I feel the Eventum Wiki needs to be updated with the following info =
ASAP!!

1. The SQL Mode should NOT have "STRICT_TRANS_TABLE".  This is set by =
default.
   I changed it through the MySQL Administrator GUI and restarted the =
MySQL
   Service.  The "SQL Mode" setting is under "Advanced" tab for "Startup
   Variables", in the MySQL Administrator GUI.

2. PHP should have the "Gettext" extension enabled in addition to the =
"GD"
   and "MySQL", without which, although the Setup goes through fine, we
   would still get a blank page while trying to do the first login.

Now, I am able run both 1.7.1 and 2.0.1 on my laptop!!

Thanks and rgds,
Watson